At Tolu Medical, we respect your privacy and your right to control your personal data. If you wish to request the deletion of your account or personal information from our systems, please follow the instructions below.
How to Request Data Deletion
- Email Us: Send a request to contact@tolumedical.com with the subject line: "Data Deletion Request".
- Include:
- Your full name.
- Email address linked to your Tolu Medical account.
- Reason for deletion (optional).
- Verification: For security, we may ask for additional details to confirm your identity before processing the request.
- Processing Time: Requests are completed within 30 days (as required by law). You’ll receive a confirmation once your data is erased.
What You Should Know
- Medical Records: If applicable, deleted health data may be retained as required by healthcare regulations.
- Third-Party Services: We’ll remove your data from our systems but cannot guarantee deletion by external partners (e.g., payment processors).
- Anonymous Data: Aggregated or anonymized data used for analytics cannot be deleted.
For questions, contact our Privacy Team at contact@tolumedical.com.